SUPPLIES BUDDY PRIVACY POLICY
1. INTRODUCTION
Thanks for choosing Supplies Buddy
At Supplies Buddy, protecting your private information is our priority and
we are committed to being upfront about it. Supplies Buddy respects the
privacy needs and concerns of our customers. We appreciate the trust you
place in us when you choose to visit our websites, make use of our App and
Services and we take that responsibility seriously. This policy ("Privacy
Policy") is to inform you about what kinds of information we collect about
you, including personally identifying information, how we use it, with whom
it is shared and the choices you have regarding our use of that
information.
By "personally identifying information", we mean information that directly
identifies you, such as your name, IP address, device ID, credit/debit card
information, telephone number, mailing address, or email address. In this
Policy, "we" and "our" mean Supplies Buddy, Inc., and "you" or "your" mean
any person who visits our website. To clarify, the given meaning of
"Personal information" under this policy is in addition to the definition
provided by the applicable law.
2. NOTE TO USERS OUTSIDE OF THE UNITED STATES
Your Personal Data may be processed in the country in which it was
collected and in other countries, including the United States, where laws
regarding processing of Personal Data may be less stringent than the laws
in your country.
3. PRIVACY POLICY FOR CHILDREN
We do not intentionally gather Personal Data from users who are under the
age of 13. If a user under the age of 13 submits Personal Data to Us and we
learn that the Personal Data is the information of a user under the age of
13, we will attempt to delete the information as soon as possible. If a
parent or guardian becomes aware that his or her child has provided us with
information without their consent, he or she should contact us. We will
delete such information from our files as soon as reasonably possible.
4. DATA COLLECTION
A. Information You Provide:
"Personal Data" means any information which, either alone or in combination
with other information we hold about you, identifies you as an individual,
including, for example, your name, address, telephone number, email
address, as well as any other non-public information about you that is
associated with or linked to any of the foregoing data.
"Anonymous Data" means data that is not associated with or linked to your Personal Data;
Anonymous Data does not, by itself, permit the identification of individual
persons. We collect Personal Data and Anonymous Data and a few other
categories of information, from a few different sources, as described
below.
We receive the information you provide to us when you:
i) Create an account with us to log into our App and website, We may
collect certain Personal Date from you, such as your first and last name,
email, mailing address, payment information such as your credit card
numbers for making purchases and phone number);
ii) Account information, such as online password and other log-in details
used to access the Supplies Buddy service;
iii) When you post a User Generated content or provide us with service
feedback on our site or App, the information contained in your
user-generated content will be stored on our servers and will be available
to be seen by other users who make use of the Supplies Buddy service.
iv) We also collect other types of Personal Data that you provide to us
voluntarily, such as your operating system and version, device information,
and other requested information if you contact us via email regarding
support for the Services.
v) We may also collect Personal Data, at such other points in our App that
state that Personal Data is being collected.
Please note that you can choose not to provide us with certain information,
but this may limit the features of the App or Services you are able to use.
B. Automated information collection
We may collect certain information about your use of the Site and App
through the use of tracking technologies or by other passive means. This
"passively collected" information includes, but is not limited to, the
domain name of the website that allowed you to navigate to the Site, search
engines used, the internet protocol (IP) address used, the length of time
spent on the Site, the pages you looked at on the Site, other websites you
visited before and after visiting the Site, the type of internet browser
you have, the frequency of your visits to the Site, and other relevant
statistics, including the following:
i. Log Information: When you access the Site and make use of the Supplies
Buddy Service, our servers automatically record information that your
browser sends whenever you visit a website. These server logs may include
information such as your web request, IP address, browser type, browser
language, the date and time of your request, and one or more cookies (small
text files containing a string of characters) that may uniquely identify
your browser.
ii. Cookies: When you log-in to the App or purchase products or services
through the Site as a Log-In User, we send one or more cookies (small text
files containing a string of characters) to your computer that uniquely
identifies your browser. We use cookies to improve the quality of the Site
by storing user preferences and tracking user trends. Most web browsers
accept cookies automatically but can be configured not to do so or to
notify the user when a cookie is being sent. If you wish to disable
cookies, refer to your browser help menu to learn how to disable cookies.
Please note that if you disable cookies, you may not be able to use some
customized features available through the Site. We do not use cookies and
other technology to engage in Behavioral Tracking (meaning the collection
of personal information about you over time and across third-party web
sites or online services) when you use our Site, nor do we knowingly allow
third parties to engage in Behavioral Tracking while you use our Site.
iii. Links: The Site may include links in a format that enables us to keep
track of whether these links have been followed by IP addresses. We use
this information to improve the quality of our products and design.
iv. Web Beacons: Web beacons (also known as "pixel tags" or "clear GIFs")
are 1×1 single-pixel graphics that allow us to count the number of users
who have visited or accessed the Site and to recognize users by accessing
our cookies. Web beacons can collect the IP address of the computer that
the web beacon is sent to, the URL of the page the Web beacon comes from,
and the time the web beacon was viewed. We may employ web beacons to
facilitate Site administration and navigation, to track the actions of
users of the Site, to compile aggregated statistics about Site usage and
response rates, and to provide an enhanced online experience for visitors
to the Site.
C. Information Collected Using Our Software
Supplies Buddy Software may automatically gather and transmit to us certain
non-personal identifiable information relating to the functionality of the
software that we provide to you. Supplies Buddy reserves the right to use
such non-personal identifiable information for any purpose and disclose it
to third parties at our sole discretion.
5. WHAT WE USE YOUR PERSONAL INFORMATION FOR
Generally, Supplies Buddy uses the information gathered to provide,
improve, and develop our Site and the Services we provide to you, to
communicate with you, to offer you a better service, and to protect us and
our users. When you interact with or make use of the Supplies Buddy
service, we use a variety of technologies to process the personal
information that we collect about you for various reasons.
i. Personalize your experience with our products and services;
ii. For communication purposes; We may send emails to the email address you
provide to us, push notifications to your mobile device via the Supplies
Buddy Service and enabled notifications, and text messages to any cellphone
number you provided to us, to verify your account and for informational and
operational purposes, such as account management, customer service,
software maintenance, and other Service-related purposes.
iii. Identify and authenticate you so you may access certain content or use
certain of our services;
iv. Increase and maintain the safety and security of our products and
services and prevent misuse;
v. To understand, diagnose, troubleshoot, and fix issues with the Supplies
Buddy Service
vi. Communicate with you and provide customer support;
vii. Operate, evaluate, develop, manage and improve our Service (including
operating, administering, analyzing and improving our products and
services; developing new products and services; managing and evaluating the
effectiveness of our communications; performing accounting, auditing,
billing reconciliation and collection activities and other internal
functions;
viii. To evaluate and develop new features, technologies, and improvements
to the Supplies Buddy Service.
ix. Protect against, identify and prevent fraud and other criminal
activity, claims and other liabilities;
x. To fulfill contractual obligations with third parties, for example,
licensing agreements and to take appropriate action with respect to reports
of intellectual property infringement and inappropriate content.
xi. Comply with and enforce applicable legal requirements, relevant
industry standards and policies, including this Privacy Notice and our
Terms of Service.
6. PERSONAL INFORMATION THAT WE SHARE
We do not sell, rent, trade, or otherwise share personal information
collected through the Site, from Log-In Users collected through the
Services, except as described below:
A. Service Providers:
We work with third parties that provide services on
our behalf, including our Retailers. Such services may include supplies
monitoring and tracking, product shipping and delivery, credit card
processing, website hosting, product development and enhancement,
marketing, and website usage analytics. We may share personal information
or any information collected through the Site with these third parties for
the purpose of enabling them to provide these services.
B. Subsidiaries and Affiliates:
We may share personal information or any
information collected through the Site with our subsidiaries and affiliates
for the purposes for which you provided the information or as reasonably
necessary for our internal administrative and business purposes.
C. Merger and Acquisition:
We may disclose or transfer personal information
or any information collected through your usage of our Service to third
parties who acquire all or a portion of Company’s business, whether such
acquisition is by way of merger, consolidation, or purchase of all or a
portion of our assets, or in connection with any bankruptcy or
reorganization proceeding brought by or against us.
D. Protection:
We may disclose or transfer personal information or any
information collected through the Site and your usage of the Supplies Buddy
Service if we deem it necessary to protect the rights, property, or safety
of the Company or third parties.
E. Breach of Terms:
We may disclose or transfer personal information or any
information collected through the Site and your usage of the Supplies Buddy
Service if we find that you are in breach of its terms and conditions or
any policies or usage guidelines for products or services.
F. Compliance with laws:
We may disclose personal information or any
information collected through the Site and your usage of the Supplies Buddy
Service if we are required to do so by law or pursuant to legal process, in
response to a request from government officials, law enforcement
authorities or a valid subpoena, or as necessary or appropriate in
connection with an investigation of illegal activity, including without
limitation to prevent, investigate, detect or prosecute any criminal
offense or attack.
G. Consent:
We may share personal information in accordance with any
consent you provide.
Contractors, Vendors or partners of Supplies Buddy who have access to your
personal information in connection with providing services for Supplies
Buddy are required to keep the information confidential and are not
permitted to use this information for any other purpose than to carry out
the services they are performing for Supplies Buddy.
A User’s personal information will be retained for as long as the User
receives the Services, for archiving purposes, and for any period during
which there is a dispute between the User and Supplies Buddy and otherwise
in Supplies Buddy’ sole discretion.
7. THIRD-PARTY SERVICES AND SITES
Our Services, App and this Site may contain links to or the ability for you
to access third-party websites, products, and services that are not owned,
managed or controlled by Supplies Buddy, and who may have privacy policies
with different standards than those contained in this Privacy Policy. This
Privacy Policy applies solely to information collected by us. We encourage
you to read the privacy policies of any third parties before using their
websites, products, or services.
8. KEEPING YOUR DATA SAFE
As a matter of policy, We are committed to protecting our users’ personal
data. We implement appropriate technical, administrative and organizational
measures to help protect the security of your personal data; however,
please note that no system is ever completely secure. We have implemented
various policies including encryption, access, and retention policies to
guard against unauthorized access and unnecessary retention of personal
data in our systems.
Your password protects your user account, so we encourage you to use a
strong password that is unique to your Supplies Buddy account, never share
your password with anyone, limit access to your App and browser.
9. DATA RETENTION AND DELETION
We keep your personal data only as long as necessary to provide you with
the Supplies Buddy Service and for legitimate and essential business
purposes, such as maintaining the performance of the Supplies Buddy
Service, making data-driven business decisions about new features and
offerings, complying with our legal obligations, and resolving disputes. We
keep some of your personal data for as long as you are a user of the
Supplies Buddy Service.
If you request, we will delete or anonymize your personal data so that it
no longer identifies you, unless we are legally allowed or required to
maintain certain personal data, including situations such as the following:
i. If there is an unresolved issue relating to your account, such as an
outstanding credit on your account or an unresolved claim or dispute we
will retain the necessary personal data until the issue is resolved;
ii. Where we need to retain the personal data for our legal, tax, audit,
and accounting obligations, we will retain the necessary personal data for
the period required by applicable law; and/or,
iii. Where necessary for our legitimate business interests such as fraud
prevention or to maintain the security of our users.
10. TRANSFER TO OTHER COUNTRIES
Supplies Buddy shares your personal data globally in order to carry out the
activities specified in this Policy. Supplies Buddy may also subcontract
processing to, or share your personal data with, third parties located in
countries other than your country. Your personal data, therefore, may be
subject to privacy laws that are different from those in your country.
Personal data collected within the European Union and the United States
may, for example, be transferred to and processed by third parties located
in a country outside of the European Union and the United States. In such
instances, Supplies Buddy shall ensure that the transfer of your personal
data is carried out in accordance with applicable privacy laws and, in
particular, that appropriate contractual, technical, and organizational
measures are in place such as the Standard Contractual Clauses approved by
the EU Commission.
For further details of the security measures we use to protect your
personal data, please see Section 8 ‘Keeping your data safe’ of this
Policy.
11. MOBILE PRIVACY
We may offer you the ability to connect with our Website or use our
applications, services, and tools through a mobile device, either through a
mobile application or via a mobile-optimized website. The provisions of
this Privacy Policy apply to all such mobile access and use of mobile
devices. This Privacy Policy will be referenced by all such mobile
applications or mobile optimized websites.
When you download or use our mobile applications or access one of our
mobile-optimized sites, we may automatically receive and record information
on our server from your browser or mobile platform, including your IP
address, browser type, operating information, device and application IDs,
and cookie information. We will not use any information collected for
advertising purposes and we will not provide this information to any third
parties for use in the marketing of any product or service to you..
12. PURPOSES FOR WHICH WE SEEK YOUR CONSENT
We may also ask for your consent to process your personal information for a
specific purpose that we communicate to you. When you consent to our
processing your personal information for a specified purpose, you may
withdraw your consent at any time and we will stop the processing of your
data for that purpose.
Also, we employ other companies and individuals to perform functions on our
behalf. Examples include sending postal mail and e-mail, removing
repetitive information from customer lists, analyzing data, providing
marketing assistance, and processing credit card payments. They have access
to personal information needed only to perform their functions. We require
companies with whom we contract for outsourced services to keep data
received from us confidential and to use it only for the purposes
indicated.
13. WHAT CHOICES DO YOU HAVE?
If you have any questions or objection as to how we collect and process
your personal information, please contact our Customer Service. The
Supplies Buddy Services also include settings that provide you with options
as to how your information is being used.
You can get a copy of the personal information collected by us if any. You
can choose not to provide certain information, but then you might not be
able to take advantage of many features of Supplies Buddy Services.
You can add or update certain information by visiting your Supplies Buddy
Account When you update information, we may keep a copy of the previous
version for our records.
If you don't want to receive e-mail or other communications from us, please
see the Managing Your Preference section.
14. CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act of 2018; Effective January 1, 2020:
If you’re a California resident, You may have some additional privacy
rights, a list is provided below for your reference:
i) You have the right to request the deletion of your personal information.
ii) You have the right to request us to disclose to you, no more than twice
in a 12-month period, the personal information about you that Supplies
Buddy collects, uses, discloses, and sells during the preceding 12 months,
which shall include as follows:
iii) The categories of personal information that we've collected and sold
about you, or shared for a business purpose with our service providers.
iv) The sources from which we collected such information.
v) The third parties with whom we've shared that personal information and
to whom we've sold that personal information.
vi) The business or commercial purpose for collecting or selling that
personal information.
vii) The specific pieces of personal information we've collected about you.
viii) We will not discriminate against you because you exercised your
rights under this section of the Privacy Policy.
For purposes of exercising your rights above, please note the following
regarding how we collect and use your personal information as described in
this policy:
i) We collect the following categories of personal information:
Identifiers; payment information; characteristics of protected
classifications under California or federal law; commercial information;
professional or employment information; internet or other electronic
network activity information; geolocation data; audio, electronic or visual
information.
ii) We disclose the following categories of personal information for a
business purpose: Identifiers; payment information; commercial information;
professional or employment information; internet or other electronic
network activity information; geolocation data; audio, electronic or visual
information.
iii) We exchange the following categories of personal information that may
be defined as a sale of information: Identifiers; commercial information;
Internet or other electronic network activity; geolocation data.
15. CHANGES TO THIS PRIVACY POLICY
We are continually improving and adding to the features and functionality
of this Site, App and the Services we offer to you. As a result of these
changes (or changes to the law), we may need to revise or update this
Privacy Policy. Accordingly, we reserve the right to update or modify this
Policy at any time, by posting the revised version of this Privacy Policy.
Your continued use of this Site after we have posted the revised Privacy
Policy constitutes your agreement to be bound by the revised Privacy
Policy. However, we will honor the terms that were in effect when we
gathered Personal Information from you.
16. CONTACT US
If you have any questions about our Privacy Policy, please email us at
help@suppliesbuddy.com.